Handling matrix
Allowed for administrative handling
- Business contact details
- W-9s
- COIs
- Licenses or certificates you provide, organized only
- Safety or material records you provide, organized only
- Bid or onboarding requirements
- Non-sensitive portal access information
Not allowed
- SSNs, bank/card/account credentials, or tax-return data
- Medical information, raw background reports, or criminal-record details
- Personal identity documents unless essential and explicitly approved
- Payment credentials, MFA codes, or other security codes
- Creating, altering, certifying, or representing documents as compliant
- Legal or insurance determinations, filing certifications, or signing/attesting for you
Safe portal access
Where the portal supports it, create a delegated portal user or account with only the permissions needed for this work. If delegation is not supported, provide only the portal URL and access-contact instructions in secure intake. During a one-time assisted-access session, you enter your own credentials and MFA while present. Clear to work does not request, receive, or retain passwords or MFA codes.